How to Charge Your glo™ Correctly: Tips for Best Battery Life & Safe Use

Charging your glo™ heated tobacco device correctly is essential for consistent performance and long-lasting battery health. Unlike traditional combustion products, glo™ devices rely on advanced heat-not-burn technology, and the way you charge them can influence how reliably they heat tobacco sticks and respond during use.

Below is a clear, step-by-step guide on how to charge your glo device the right way and avoid common mistakes.

1. Understand the Basics of Your glo™ Battery

glo™ devices use lithium-ion batteries, which offer reliable power but are sensitive to charging conditions. These batteries perform best when kept within moderate temperature ranges and charged regularly rather than being fully drained repeatedly.Important to remember:
• Lithium-ion batteries are sensitive to long periods at low charge
• Frequent full discharges can shorten overall battery life
Charging isn’t just about power—it’s about helping the device perform consistently during every session.

2. Always Charge Before First Use

Before using your glo™ device for the first time:
• charge it fully
• use the charger and cable provided with the device
• ensure the device is at room temperature
This helps condition the battery and gives you the most accurate initial performance experience.

3. Use the Correct Charger and Cable

Only use the official charger/cable or a quality replacement that meets the manufacturer’s specifications.

Why this matters:
• Lower-quality chargers may deliver inconsistent power
• This can lead to longer charging times or reduced battery performance over time
• Some uncertified chargers can even damage electronic components

For reliable charging, use:
• the cable included in the box
• a high-quality USB adaptor with stable output

4. Charge in a Moderate Temperature Environment

Extreme temperatures — whether very hot or very cold — can affect battery behaviour.

Charging outside normal temperatures may lead to:
• slower charging
• shorter battery life
• device alerts or interruptions

Best temperature range:
Around 15–25°C (room temperature)

Avoid:
• leaving the device charging in direct sunlight
• charging in very warm places (cars, near heaters)
• charging immediately after heavy use when the device is still warm

Let the device cool down first, then begin charging.

5. Pay Attention to Charging Signals

Most glo™ devices indicate charging status with LED lights or signals.

Typical behaviour:
• Lights turn on when charging begins
• Lights may blink or change colour as charging progresses
• Lights usually turn solid or turn off when fully charged

Tip:
Don’t unplug the device before it shows that charging is complete — partial charges may provide enough power for a session, but won’t support optimal battery health over time.

6. Avoid Letting the Battery Fully Discharge Often

Unlike older battery types, modern lithium-ion batteries do not need to be fully discharged before recharging.

In fact:
• letting the battery go completely flat repeatedly can deteriorate battery health
• partial and regular charging is better than frequent full drain cycles

Recommended habit:
Charge your glo™ device when it reaches a low battery level — rather than waiting until it’s completely empty — to help extend the life of the battery.

7. Don’t Charge During a Session or Right After Use

Charging while the device is already in use, or right after a heating session before it has cooled, can reduce:
• the effectiveness of the heating cycle
• battery efficiency
• internal thermal balance

Best practice: 
Wait for the device to cool down fully before plugging it in to charge.

8. Recognise When Battery Performance Changes

Over time, you may notice:
• shorter time between charges
• slower charging
• reduced session consistency

This is normal aging for lithium-ion batteries, but in rare cases may also indicate:
• a charger or cable issue
• battery stress from repeated extreme conditions
• internal fault

If performance changes significantly:
• try a different certified charger/cable
• ensure the device is not charging in extreme temperature conditions
• consult official support channels if issues persist

Final Tips for Charging Success

Do this:
• Charge regularly instead of letting battery drain fully
• Use the correct cable and adaptor
• Charge at moderate temperatures
• Follow visual indicator signals

Avoid this:
• Charging immediately after use
• Charging in very hot or cold environments
• Using low-quality or uncertified chargers

Charging your glo™ device the right way supports:
• consistent heating
• smoother sessions
• long-term battery health