Charge the product. For first use, press and hold the button for 3 seconds to wake it. Do not hold for more than 10 seconds to avoid rebooting.




Please wait for a few moments before the device will be ready to use.

Move the device to a warmer place. Do not use it below 0°C. Do not expose the device to temperatures below -10°C to prevent irreversible damage.

Please allow the device to cool down after previous session. Move it to a cooler place if necessary. Do not use if the ambient temperature is above 40°C.

Please hold down the control button for 13 seconds until the screen changes. Countdown will reset if the button is released before the end of the countdown. To perform the reset correctly, it is important to keep the button continuously pressed for 13 seconds.

Please contact customer care for a replacement. Scan the QR code for more information.

Disconnect the charger immediately. Try alternative charger or/and USB cable, if problem recurs, contact customer care.

Disconnect the charger. Check for debris, dirt or moisture in the port, and allow it to cool. Contact customer care if the issue persists.

Adaptor is exceeding voltage 11V. Please change to adaptor 5V.

Device functionality will be reduced. Consider replacing the product. Scan the code for more information.

Replace the charger and / or the charging cable.