glo™ is a tobacco heated product (THP), whereas electronic cigarettes do not contain tobacco and can be with or without nicotine. With regards to THP the tobacco is heated with the glo™ device, while when using e-cigarette the liquid is vaporized.

The glo™ Tobacco Heater is intended for use by adult tobacco consumers only. Always keep your glo™ Tobacco Heater away from children.

You have to be 18+ to purchase any glo™ product. glo™ is only suitable for adult tobacco consumers.

glo™ is a different way to enjoy tobacco. Unlike traditional cigarettes that burn tobacco, the glo™ tobacco heater heats tobacco via induction technology. As a result, there is no ash and no smoke since the tobacco is only heated up to 270 degrees Celsius.

You may be allowed to use your glo™ device in a few more places than traditional cigarettes, depending on Cantonal regulations, as it doesn’t produce ash or smoke. It is, however, important to check the rules & regulations applicable in public areas, restaurants, etc. as it may be restricted to use alternative devices such as vapour or tobacco heating products. Also please be mindful about your environment when consuming glo™ in the presence of pregnant women and children.

glo™ is a different way of consuming tobacco and has several advantages over a traditional cigarette. Since the tobacco is heated with glo™ and not burned, there are no smoke and no ash*. That is also to say that you don’t need a lighter or an ashtray when using your glo™ device. Finally, there are up to 90% less toxic substances with glo™ tobacco heater compared to cigarettes**

*Compared to a cigarette when smoked. This product is not risk-free and contains nicotine, an addictive substance.

**This product is not risk-free and contains nicotine, an addictive substance. Comparison of smoke from a scientific standard reference cigarette (approximately 9 mg tar) and emissions from gloTM, in terms of the average of the 9 harmful components the World Health Organisation recommends to reduce in cigarette smoke.

glo™ doesn’t produce cigarette smoke, nor does it produce ash*. Instead, aerosol is produced as a result of consuming glo™ tobacco heater.

*Heats tobacco, without burning. This product is not risk-free and contains nicotine, an addictive substance.

The glo™ tobacco heater heats the neo™ sticks up to 270 degrees Celsius through induction technology.

Inside the glo™ tobacco heating device, an alternating current is passed through a wire coil. The effect of the alternating current is the generation of an oscillating magnetic field. This then allows eddy currents to flow through the “resistance” of the material, causing the heating chamber to heat up the tobacco neo™ sticks.

If you are purchasing a glo™ Tobacco Heater for the first time, you will receive 4 free neo™ packs. Click here to try glo™.

Terms and conditions here.

There are no different nicotine levels found in different neo™ packs/flavors. The general nicotine level of neo™ sticks is not comparable to that of traditional cigarettes as there is no combustion process. This, however, does not necessarily mean that this product is completely risk-free.

We currently offer 6 different neo™ sticks on our e-commerce. You can easily choose from a variety of authentic tobacco taste and other flavours, including capsules.

-         Terracota Tobacco

-          Gold Tobacco

-          Green Click

-          Ice Click

-          Scarlet Click

-          Violet Click

You can store your neo™ sticks at room temperature in its original pack.

No! Neo™ sticks should never be lit. It is created specifically for heating purposes.

You should always throw your used neo™ sticks in a suitable trash can. Make sure that the stick is not hot after use and has had time to cool down. The best solution would be to dispose them in a residual waste bin such as your household waste.

The neo™ stick is a tobacco filled stick specially designed to fit the glo™ tobacco heater device. Unlike conventional cigarettes, it should not be lit nor burned as it is only suitable to be heated by the glo™ tobacco heating devices.

The new blend is made of the premium quality tobacco that was carefully selected. This blend is made of authentic tobacco leaf with the addition of new top flavours.

The main difference is that the new blend is made with authentic tobacco leaves which have gone through less processing.

According to our research, when used together with the Hyper Pro device this blend delivers superior taste satisfaction* due to premium tobacco leaf and the new Heatboost Technology of Hyper Pro. * With all the rest of glo devices , it delivers a well-balanced sensory experience.

*Compared to glo^TM hyper X2 [Standard/Base] heating mode. This product is not risk-free and contains nicotine, an addictive substance.

There is no significant difference on any stick elements apart from the blend. The main difference is that the new blend is made with authentic tobacco leaves which have gone through less processing.

The same filter type is used as was previously used across all neo^TM variants. It consists of three parts: tube part, cellulose acetate part and paper tube component.  In new the variants the pressure drop for the cellulose acetate part is higher vs previous variants.

The product can be fit for consumption for up to 18 months if stored under recommended ISO conditions.

The nicotine delivery from the new blends, when used with same device, varies from product to product, and is considerably higher – up to double the emission amount from previous blends of neo^TM variants. This is based on laboratory testing and may not be representative of actual consumer behaviour.

The nicotine delivery from the new blends, when used with same device, is up to double the amount from previous blends of neo^TM variants. This is based on laboratory testing and may not be representative of actual consumer behaviour.

We cannot compare cigarettes and neo^TM sticks due to the fundamental difference between burning and heating. However when used with the Hyper Pro device, there is a superior taste satisfaction* compared to using the previous neo^TM variants with Hyper Air, Hyper X2.

*Compared to glo^TM hyper X2 Standard/Base heating mode. This product is not risk-free and contains nicotine, an addictive substance.

You can order glo™ right here in our online shop.

Our shipping fees are 10 CHF. We offer free shipping with a minimum order value of 40 CHF.

It can take up to 1-2 working days for your order to be delivered. We will let you know once your order has been shipped.

Yes, you will receive a tracking number in our email confirming the shipment. We are using the Swiss Post, so you should expect delivery within 1-2 working days.

You can choose to pay with one of the following options: Credit/Debit card, Postcard or TWINT.

Yes, you can adjust or update your shipping address in your profile However, if you have already placed an order under a specific shipping address, it will be too late to change. Please make sure that you have carefully checked your address and personal details before placing an order.

To create an account, you can click here Alternatively, you can go on the account tab that is on the top right corner of the website. You will then have the option to register in just a few simple steps.

Once you login to your account, you can go to your profile . You will find the section to delete your account. Once you confirm, your account will be deleted, and all your data will be removed.

After successfully registering on the website, you will receive an e-mail to verify your e-mail address. If you have not received this, check your spam folder.

You can always request a new password on the login page by clicking on "forgotten password". You will then receive an email with a verification code. Once you have verified the code, you can create a new password.

If you only completed the first step of registration (verifying your email), your registration has not been completed. Please note that you have two hours to fill out the second form, otherwise your account will be deleted for legal reasons, and you will have to start the registration process again.